Documentation Index
Fetch the complete documentation index at: https://docs.kansato.com/llms.txt
Use this file to discover all available pages before exploring further.
Report lifecycle
Reports use these API/database statuses:
| Status | Meaning |
|---|
OPEN | Ingested; not yet in active review (or reopened after resolve). |
IN_REVIEW | Actively being worked—for example after AI enrichment crosses a confidence threshold, escalation, or moderator assignment. |
RESOLVED | Closed with a resolution (content or account action recorded). |
DISMISSED | Closed without violation (false positive, duplicate, out of scope, etc.). |
CLOSED | Terminal closed state where your workflow uses it (for example after final disposition). |
OPEN or IN_REVIEW depending on queue assignment (see SDK unresolve behavior). Dismissed reports follow your product rules for reopen.
Severity
Each report reason has a severity hint: LOW, MEDIUM, or HIGH. The queue uses these to prioritize.
- HIGH maps to critical-style treatment in the queue.
- LOW / MEDIUM map to elevated treatment.
Configure hints per reason in Settings → Moderation.
Reports as the unit of work
Moderation work is tracked per report. Each report has its own status, assignment, tags, and history. There is no separate “case” entity grouping multiple reports.
Dismiss reasons
SDK and API accept these dismiss reason codes:
| Reason | Use when |
|---|
false_positive | Not a valid violation. |
duplicate | Same issue already tracked. |
out_of_scope | Outside your policy. |
not_actionable | No proportionate action available. |
other | Catch-all. |
Escalation targets
| Target | Typical use |
|---|
safety | Trust & safety queue |
legal | Legal / policy escalation |
senior_moderator | Senior review |
IN_REVIEW).
Queue
The moderation queue reads organization reports (for example GET /api/v1/organizations/{orgSlug}/reports). Common filters:
- Project — limit to one integration surface.
- Open vs done — active reports are typically
OPEN or IN_REVIEW.
- Severity — derived from reason hints (
HIGH vs others).
Exact fields and filters are in the API reference and OpenAPI spec.
